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About Us

Our aim is for each of our customers to experience a professional, friendly and personal service that ensures they find the flooring that suits their taste, style, needs and budget.

 

To achieve this we have a range of over 1000 flooring options with each range holding about 15 variations. That means over 15000 flooring choices!  A bit daunting... but that's where our advice and experience comes in to play!  

You will not find pushy sales people striving for targets but friendly, approachable staff who view their customers as the most important people in the shopping experience.  

We encourage unhurried testing and are happy for you to take your selected sample(s) home to try before before making a decision. If you change your mind that's fine - you can try something else!

We want you to have a great experience.  Customer satisfaction is paramount - after all we want you to return for any future flooring needs and we know that we will grow through your recommendation!

Insurance quotes are supplied free of charge.

 

The fitting partners we use have all been trained, assessed and are police checked.  They will ensure that whatever flooring you select is fitted thoughtfully to your requirements and ultimately looks great.

 

Our fitting teams can move your furniture, uplift your old carpets and are happy to vacuum after installation to make sure that you can enjoy your new flooring straight away.  They can even put your furniture back in place if needed. They do charge small premiums for some of these extra services and we can talk you through any of these additional options. However just like our prices, we endeavor to keep these costs as low as possible.

Remember - you only pay the fitter when you are entirely satisfied.

What is really important to us is that you return again and that you tell all your friends and family about the quality value and service you have received from us.

Fitting service

from £3 sqm

We don't hide any charges and don't charge any extra for fitting your hall, stairs or landing unlike some of our competitors.  We can uplift your old carpet for a reasonable extra charge.  Moving a few large items of furniture is free.  We can arrange a vacuum and move your furniture back for an additional charge. 

Vinyl fitting

from £4 sqm

Vinyl is a more complicated product to fit.  Many fitters avoid it as mistakes, rips and tears are easily made.  Our fitters are not just handy men.  They are skilled craftsmen who take time to ensure that your floor is made to look just right.  Additional services such as ply board or floor screeding are chargeable but not always needed.  Any vinyl over 12 sqm is recommended to be adhered to the floor using a specific release adhesive then understandably our partners charge a little extra for the increased labour and additional product.  We will measure and survey free of charge to make sure that your choices will work well, are planned with minimum waste whilst explaining patterns and joins.

Wood fitting

from £10 sqm

The poor fitting of laminate, engineered wood and solid wood is what will give you problems in the future so it's always best to use the fitting partners we take time in selecting.  The product is rarely at fault.  Wood fitting is labour intensive which is the reason why the fitting costs increase.  Our specific wood fitters have over 12 years experience fitting wood and preparing  the floors to give you confidence in your choices.  All fitters must have minimum £1m public liability cover.

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